Frequently Asked
Questions

Browse our collection, add items to your cart, and proceed to checkout. You can checkout as a guest or create an account to track your orders and save your preferences.

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and Shop Pay for a seamless checkout experience.

Absolutely. All transactions are encrypted using SSL technology, and we never store your full payment details. We use Shopify's secure payment processing.

We offer Standard Shipping (5-7 business days), Express Shipping (2-3 business days), and Next-Day Delivery for select locations.

Yes! We ship to many countries worldwide. International shipping times vary by destination, typically 7-14 business days. Import duties may apply.

Once your order ships, you'll receive a confirmation email with a tracking number. You can also track your order in your account dashboard under 'Order History'.

Contact us within 48 hours of the expected delivery date. We'll work with the carrier to locate your package or send a replacement at no additional cost.

We offer a 30-day return policy for unused items in original packaging. Returns are free for domestic orders. Simply initiate a return through your account or contact us.

To exchange an item, initiate a return for the original item and place a new order for the desired item. This ensures you get your new item as quickly as possible.

Once we receive your return, refunds are processed within 3-5 business days. The refund will appear on your original payment method within 5-10 business days.

Care instructions are included with each product. Generally, store items in a cool, dry place away from direct sunlight. Clean gently with a soft cloth.

Yes! We offer complimentary gift wrapping on all orders. Select the gift wrap option at checkout and include a personalized message for your recipient.

Click 'Sign In' at the top of the page and select 'Create Account'. You can also create an account during checkout for faster future purchases.

Reach us via email through our contact form, or via live chat during business hours. We typically respond within 24 hours.